FAQ

Frequently Asked Questions:

1.    Is pick-up service available from our hotel?

For those booking the following tours: Grand City, Monterey/Carmel, Muir Woods/Sausalito, Wine Country or Yosemite Tour, a complimentary pick-up from your hotel is available if you are staying within San Francisco. For guests staying in the SFO area, the above mentioned tour providers provides a pick-up service from your hotel for a $10 per person fee. Please provide the Hotel you are staying in on your order form. Unfortunately, they do not provide pick-up service for guests staying in the East Bay or North Bay. However, we can recommend you take BART (if from the East Bay) or CALTRAIN (if from the South Bay) into San Francisco, and from there arrange a pick-up within San Francisco.
2.    How do we return to our hotel after the tour?
For those taking the above-mentioned tours, at the conclusion of your tour, you will be dropped off nearest to your hotel location.
3.    Do tours include meals?
Meals are not included in the cost of your tours, however there may be time allotted on your tour during the rest stops to grab food and drinks.
4.    Are there restrooms on the coach?
For those taking the above mentioned tours, all full size coaches have restrooms. Their “mini coaches” – do not. Along the routes used by their smaller coaches there are a number of rest stop opportunities.
5.    What types of payments do you accept?
We accept all major credit cards via PayPal.
6.    If I am driving, where should I park?
For those taking the above mentioned tours, there is a parking garage located next door to the Tour Provider’s entrance on Beach Street. A VIP Parking Pass is available for purchase that costs $12 and is valid for all-day parking. We ask that you please park your vehicle first, and purchase the parking pass during check-in time.
7.    What is the weather like on tour?
San Francisco weather changes day to day. We recommend you bring a light jacket with you or wear layers since the climate varies.