Service Charges & Fees

Service Charge
There is a service charge for some tours and activities purchased through our system. The amount will vary from tour to tour. If there is a service charge on your reservation, it will be itemized when you add your reservation to the Reservations Cart. You will see the amount in your Cart before finalizing your purchase. This is a per-person fee. This fee is non-refundable.

Processing Fee
There is a $4.95 processing fee added to every order placed through our system. This is a per reservation fee, not a per-person fee. This fee is non-refundable.
Please note: Your total price for any transaction, including all amounts payable to Pristine World Tours, LLC., will always be displayed to you prior to purchase.

Booking Fee
Pristine World Tours, LLC, provides a booking service for purchasing Alcatraz tickets. The price includes our per-ticket booking fee of $10. Your order authorizes the booking fee and authorizes us to act as an agent in obtaining the tickets in your name. You will pick up your tickets at Fisherman’s Wharf. You will need the credit card used to order the tickets as your identification. You will also need your driver’s license or passport. Your credit card statement will show two charges – one for the booking fee and one for the tickets. Tickets may not be picked up prior to the tour date.

Change Fees
If changes are allowed on a tour or activity, a minimum of $20.00 per reservation change fee will be applied for any change to a reservation. Please note that some tours and activities do not allow any changes. Date changes can be made only if we can confirm availability on the new date. While we cannot guarantee any changes can be made, all change requests must be submitted a minimum of 24 hours prior to the tour departure time and must be handled on an individual basis through our contact page.
Changes can be made on Vacation Packages as specified for each individual Vacation Package. Any change is subject to a $20.00 change fee. Subsequent change requests to your Vacation Package will result in additional change fees. If your requested change cannot be made, your package will remain as originally booked.